Published On : October 25, 2021 by: Sakshi Sharma/Category(s) : Internet, Streaming Services
Some HBO Max users say that they are not anymore able to watch material from HBO Max, irrespective of what they attempt. This problem has been reported with PC, macOS, iOS, Android, and Smart TV operating systems. It might be an ongoing server issue, a Smart TV glitch, that VideoPlaybackQuality is disabled in Brave, that the browser does not support the flash sub-protocol, or anything else. Please let us know how you intend to resolve the situation on HBO Max App not working on your android and iOS devices.
HBO Max is HBO’s streaming service, which officially launched in September of 2019. The service launched with 10 original series, 10 original documentaries, and 100-plus titles from HBO’s library, all of which are only available on HBO Max. The service is currently available on Apple TV 4K, Amazon Fire TV, Fire TV Cube, Fire TV Stick 4K, Fire TV Stick 2, Xbox One, and PlayStation 4. A Chromecast version is also available, but it features different content from HBO Max.
HBO Max was the first streaming service from a major content studio, and it’s garnered some criticism from users with complaints about poor video quality and streaming issues. Others have praised the service for its content and ease of use. Now, some users report they are no longer able to stream content after a few months. Here’s more information about how you can troubleshoot and fix HBO Max app not working problems:
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HBO Max is streaming great on my smart TV and computer, but certain iPhones and iPads won’t stream anything. The error users get is “This content is not currently available, try again later.” They have tried restarting the devices, resetting their network connections, and updating iOS and Brave. After uninstalling and reinstalling Brave and HBO Max, it still doesn’t work. HBO Max streams fine on their other smart TV and computer, but for some reason, they can’t get it to work on their iOS devices.
To start with the first section of our guidance, we’ll determine whether the issue is on your end or HBO Max’s. Because you cannot resolve server-related troubles, it is best to identify the source of the problem as soon as possible to save time. Third-party tools such as Downdetector can be used to view the current status of HBO Max as well as the problems it has encountered in the past. If HBO’s servers are down, then we can only recommend is that you check in from time to time so that you know when the service has started again and is running perfectly. If there is nothing wrong with HBO Max, however, proceed with the remaining methods to address the issue on your end.
An important thing to keep in mind is that HBO Max usually needs at least 5 Mbps of internet bandwidth to play HD shows on the device. However, if the HBO Max application does not work on your device, it could be because of your network problem. It may be that the internet is not up to the mark of the platform’s requirements. To verify this, you can use Fast.com to run a test on your network strength to determine its current upload and download speeds.
If the results show that your internet is not that strong, restart your network router to reconnect to your service provider’s server. To restart your router, unplug the power cable from the outlet and wait a few seconds before plugging it back in. After completing the process of rebooting your router, repeat the test to see if the problem has been resolved. If you continue to have a poor connection, contact your internet service provider and request for fixing their service. Request an upgrade from your ISP if your current subscription falls below the required speed of HBO Max.
After deleting your app data doesn’t fix the problem, see if an update for the HBO Max app is available for your device. It is possible that you may be running an out-of-date version of HBO Max on your device, or the platform may have a bug or glitch that is causing it to fail.
Check out the detailed guide below if you are an Android user to update HBO Max:
You can update HBO Max on iOS devices by following the steps below:
NOTE– If you are not using either Android or iOS, you can visit the Help Centre site to know the details on how to update the HBO Max application on your device.
Also Read: Activate HBO Max
One more thing to look into if your HBO Max app isn’t working is compatibility. HBO Max supports a variety of operating systems, but not all models are suitable with the platform because they might be an outdated model or their specifications are insufficient to meet the app’s requirements.
So it is necessary, to find out if your device is compatible with HBO Max or not. To do that go to the Help Center and look at their list of supported devices. If you found out that the platform does not support your streaming device, you can upgrade to a compatible one or use any search browser to access the service.
Steps To Update Your Device
If you have already updated HBO Max App, make sure to see if your device has any pending updates. Updating the app is sometimes not enough and it is important for you to update your device’s operating system.
To update the operating system on your Android device, follow the given steps below:
Here’s how iOS users can update their systems:
But if you have a Smart TV, a console, or a set-top box, please consult your user manual to learn how to update your device.
After completing all the procedures according to your device, return to HBO Max after updating your device to see if the application is now operational.
So, there you have it a quick way to fix your HBO Max App if it is not working properly. When there’s an issue, stay calm, and this guide may help.
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