Home » Healthcare » Ways to cancel Weight Watchers subscription [3 ways]

Ways to cancel Weight Watchers subscription [3 ways]

Published On : September 28, 2022 by: Anjali Latwal/Category(s) : Healthcare

Are you looking to lose weight? If so, you may have considered Weight Watchers. Weight Watchers is a weight loss program that has been around for over 40 years. It is a widely adopted strategy that assigns points to each food item in an effort to reduce calorie intake while increasing nutritious content. People who are looking for a way to lose weight often go to a few Weight Watchers meetings to see if the program is right for them. A few people had trouble with weight watchers login, weight watchers account and billing, weight watchers cannot cancel membership, cancel weight watchers through google play/ iPhone, and many more. But our guide is a one-stop solution for all your needs and queries. 

Unfortunately, Weight Watchers has come under fire recently for its cancellation policy. Weight Watchers requires customers to give 30 days’ notice if they wish to cancel their membership. However, many customers have complained that Weight Watchers does not properly notify them of this requirement and instead cancels their membership without warning. This has led to some customers being charged for services they did not receive. Weight Watchers needs to do a better job of communicating its cancellation policy to customers. Customers should not be surprised or caught off guard by a cancellation fee. But we will make sure to provide you with all the necessary details. So, let us begin!

Weight  Watchers Login Process: Step-by-step Sign up Method-

1st Option: If you are a new customer and you have already enrolled in an employer-sponsored benefit and you want to log in.

1. Access the login page: https://wellness.weightwatchers.com/Employees/Employeelogin.aspx

2. Type in the Username and Password, created when you signed up for the “Returning Users”

3. Select “Login.”

I already have a Weight Watchers membership. How can I maintain the details of my previous account’s history in the new account I want to open?

1. Contact customer service at 1-­866-­204­­­­­­­­­­­­­­­­­­­­­­­­­­­­­-2885. 

2. Please inform the representative that: 

• You are using the portal to register as a new customer 
• You should close your current account, as well.
• You want to maintain your previous information in the new account.
• The representative will handle the processing of any refunds that are owed.

3. Verify that you are using the proper username and password.

4. Return to the registration page and complete your registration.

5. Decide whether to use the Online or Monthly Pass option.

6. Type in your previous username and password.

2nd Option: Wanting to Sign Up for an Employer-Sponsored Benefit as a Former Weight Watchers Customer

1. Contact customer service by dialing 1-866-204-2885.

2. Inform the representative that: 

• You are registering as a new customer through the portal.
• Your current account needs to be canceled.
• You want to maintain your previous information in the new account.
• The representative will handle processing any refunds that are due.

3. Double-check that your username and password are accurate.

4. Return to the registration page and complete your registration.

5. Decide whether to use the Online or Monthly Pass option.

6. Type in the previous login information for your account. 

Weight Watchers Account and Billing Details:

WW provides four plans. Digital ($20 per month), Digital 360 ($29.95 per month), Unlimited Workshop + Digital ($45 per month; rates may vary by region), and 1-on-1 Coaching + Digital ($59.95 per month) are among the monthly subscription options. After the first month of your plan, your subscription will continue until you cancel it at the usual monthly fee (currently $17.95). Visit www.WeightWatchers.com/cancel to cancel.

NOTE: You will get unrestricted access to the award-winning app from WW throughout your free trial, which includes guided meditations, 8,000+ recipes, equipment-free exercises, and the ability to track your weight, food, activity, and water intake.

To find your next billing date:

When you log in and visit your Account Settings on WW.com at https://cmx.weightwatchers.com/settings, you may locate your next billing date and the amount due.

In the top right corner, select Account. Then select Settings from the drop-down menu. OR go to https://cmx.weightwatchers.com/settings to access your account. To access Account and Billing, scroll down. To access Account information >, you must log in again for your safety. The words “Next Billing Date” will display next to the date you will be charged.

To change your payment details on Weight Watchers:

To modify your payment information on Weight Watchers, go to the Account page by clicking the link https://cmx.weightwatchers.com/settings. From the Account & Billing > Account Status > Payment Method > Edit > (re-enter your password to access your account) Now that you can update and save your data.

How can I Check My Next Billing Date?

1. On the My Day dashboard, select the Profile icon. When you get to Settings, select Account. Because your Settings contain personal information related to your account, you must log in again for your security.
2. In the box for payments and account types, click the account status link.
3. Near the bottom of the page, you may view a complete profile of your weightwatchers.com membership status.

Members of Weight Watchers Digital and Workshop may alter their payment arrangement for the following billing cycle at any time prior to that date. If you want to keep a 3-month billing cycle, you must manually alter your price plan after each invoicing.

I selected the three-month billing period when I signed up. When my initial 3-month membership expired, why was I only charged for one month rather than another three?

In an introductory promotion, the billing cycle is for three months. Your subscription will automatically renew at the conclusion of your payment plan at the regular monthly fee when the deal has expired.

Will my account be charged automatically?

Similar to other websites, membership on our site will automatically renew and be billed each month until you contact us to cancel.

Troubleshooting Guide For Users Of Weight Watchers Cannot Cancel Membership-

Weight Watchers is one of the oldest and most well-known weight loss programs out there. For years, it has been the go-to program for people looking to lose weight in a healthy, sustainable way.

The Weight Watchers program is based on a points system, where each food is assigned a certain number of points based on its calorie and nutrient content. The goal is to eat foods that are low in points and keep your total point intake for the day within a certain range. This helps to ensure that you are reducing your calorie intake while still getting the nutrients you need.

People who are interested in trying Weight Watchers often go to a few meetings to see if it is right for them. However, some people find that the program is not a good fit for their lifestyle and end up canceling their membership. If you find yourself in this situation, you may be wondering if Weight Watchers can cancel your membership. The answer is yes, but there are a few things you need to know first. We can begin by trying the below ways to cancel WW membership on iPhone or to cancel weight watchers through google play:

Way 1: Cancel Online

To cancel your Weight Watchers subscription, just visit their website. It is recommended that you use the online platform provided by Weight Watchers in order to terminate your membership. You are able to terminate your subscription to Weight Watchers’ online services by submitting the cancellation form that can be found on the website’s “help” page.

• First, log in to access your account. Logging in first will save you time and make the process of canceling as easy as it can possibly be.
• You can locate the button to log in to your Weight Watchers account in the top right-hand corner of the screen when you are on the homepage of the Weight Watchers website.
• Simply comply with the on-screen instructions to log in by providing your username and password.
• Go to the page that contains your profile. To access your profile page, click the link that says “My Profile.” You will see a few different choices in this section; locate the box that reads “Cancel my account.”
• It’s possible that you’ll be sent to a website that provides you with other alternatives than canceling. You just have to scroll down the page until you find the button that says “Complete cancellation,” and then click on it.
• Read the guidelines for canceling, and be sure you follow them.
• Complete the cancellation form by providing all of the required information in the appropriate fields.
• After you have finished filling out the form, you should check for a notice that details your cancellation from Weight Watchers.
• Fill out the cancellation form that can be found in the “Support” area of the Weight Watchers website in order to terminate your prepaid monthly membership card, if you are using one. This will allow you to discontinue your subscription.

Trending: Cancel 24-hour Fitness membership

Things to keep in mind:

• During the cancellation process, it is recommended that you capture screenshots of your computer screen for the purpose of maintaining your own records and for use in the event that you encounter any problems that require you to file a dispute.
• It is possible that the customer care department may require you to provide your member number, name, email address, and perhaps even more information in order to locate your profile.
• You will need to be logged into your account before you can begin the procedure.
• Having said that, you should be aware that the processing of your cancellation request might take up to two weeks.
• In a short amount of time, you also get an email verifying that your subscription has been canceled.
• The online option will save you the most time, despite the fact that you can also request the termination of your eTools access by calling 800-651-6000 or sending an email with your cancellation form attached.
• Weight Watchers will give you a refund for any complete weeks of your monthly pass that were not utilized but were paid for in advance.

Recommended: Cancel Thrive Market membership

Way 2: To cancel, send an email or give Weight Watchers a call.

Via Mail:

Proceed to the form to discontinue your email subscription. Unfortunately, if you want to cancel your Weight Watchers membership through email, you can’t simply send a simple “cancel” email and be done with it.

• You are required to complete an online form, which can be accessed via their official website Here.
• Please complete the form. You will be prompted to input your account information, which includes your name, email address, and physical address, among other details.
• According to Weight Watchers, the cancellation procedure that is initiated through email will normally take up to three days to become effective.
• Look for an email that confirms your cancellation and provides more details.
• It is possible that you may need to resubmit your request if, after submitting the form, you do not get an email with a confirmation message within one week.

Via Call:

• Contact the customer support department of Weight Watchers. You can contact 800-651-6000 to cancel.
• Don’t spend time waiting for prompts if you want the results to come back as quickly as possible.
• If you want to talk to a real person as quickly as possible, hit the “4” key for existing members.
• After that, hit “5” followed by “2” to bypass the survey and be connected with a real customer support agent.
• Get ready to hold your breath. There is a possibility that you may have to wait for an average of half an hour before you get connected.
• Call to confirm a cancellation. If you canceled your Weight Watchers membership through email, online, or even by phone but haven’t been provided any records of cancellation, you may wish to contact the customer support number to verify that your membership has in fact been terminated.
• If you are calling because you have already terminated your membership, be sure to have the cancellation number that was sent to you handy when you call.

Note:

• It’s not always easy to get along with folks you have to talk to on the phone. It is important to keep in mind, however, that the vast majority of the time this individual is just performing her job and is most likely following a script. Being impolite will not make the process any easier; instead, it is essential to explain what you want in a level-headed but unyielding manner.
• Maintain your etiquette while being forceful. It is quite probable that customer support professionals will make an effort to dissuade you from immediately canceling your subscription, just as they would if you cancel your subscription online. Simply and calmly explain to her that you do not desire to hear about any other options and that you would just like to discontinue your membership to Weight Watchers at this time.

Way 3: You can Cancel or Change Your Weight Watchers Membership in Person or Via Mail If You Prefer.

Talk to the person leading the meeting or the personnel working in the meeting room about your decision to cancel. Outside of the regularly scheduled sessions, your leader may be able to assist improve your experience or give you resources and guidance to help you remain on track with your goal of losing or maintaining your current weight.

• It is possible that you do not need to terminate the program entirely if you discover that it is beneficial to you, despite the fact that it does not fit into your schedule or your financial constraints.
• Talk to the person in charge of your meeting about the OnlinePlus plan or personal coaching since these options may come at a lower rate.
• If you are not making progress toward your weight reduction goals and would want to withdraw from the program, your leader can help you identify the reason for the issue.
• If, on the other hand, you are certain that you want to terminate your membership with Weight Watchers, you should be firm with the leader of the meeting you attend and tell her in a collected manner that you do not desire any alternative options and that you simply want to terminate your membership.

Via your trainer:

• You should be aware that if you are a subscriber to either the Monthly Pass or the eTools, you will not be able to terminate your subscription in person with the help of your leader or the meeting staff. Instead, you will need to cancel your membership either online, by email, or through the mail.
• Indicate the reason(s) for your decision to terminate your membership. Inform your leader that you want to withdraw your membership if the membership cost is too high for your financial means, and be clear and adamant with her that you do not desire to explore any other choices or plans. If this is the case, tell your leader that you wish to terminate your membership.
• If you find that you are no longer able to pay the membership fee for Weight Watchers, your group leader may be able to recommend other program alternatives or payment arrangements that are more suitable for your financial situation. Be mindful, however, that this is your money and your body; you are under no duty to pay for anything that you no longer choose to do or are able to take part in.
• Notify your leader that you will not be present at the next meetings you have scheduled.
• If you are a participant who pays weekly as you attend meetings and are not engaged in any online services, all you need to do to terminate your participation in the program is inform your leader that you will no longer be doing so, and then cease going to the meetings.

Trending: Watch Daily Burn on Roku or Chromecast Daily Burn on your TV

How to cancel via mail?

If you are a lifelong member of the organization and have reached your target weight, you do not have to pay to attend meetings as long as you continue to maintain your current weight. You are required to keep going to the monthly weigh-ins despite this fact. You have the option of informing your leader that you would want to terminate your participation in the program and that you will not be attending any more weigh-ins while you are there.

• Go online and fill out the form to terminate your mail subscription.
• After logging into your account, you will need to go to the page where you may cancel the subscription.
• From there, follow the on-screen instructions to cancel your subscription through postal mail.
• If you want to cancel using this way, you will need to print off a form, fill it out, and then send it to the address that is provided on the page that describes this type of cancellation.
• The cancellation of your membership will not take effect via this approach until at least two weeks have passed, making it not the quickest option to get out of your commitment.

Conclusion: Cancelling your Weight Watchers membership is a piece of cake for you now! So, that is all about how to cancel a Weight Watchers subscription using three different ways. They are pretty simple and easy if you follow all the steps correctly.

Frequently Asked Questions (FAQs):-